It seems Parallels stopped giving support

[CAJB]

I'm having an issue using Parallels toolbox on a MacBook M1 pro. Can't activate toolbox. Even a logout and login doesn't work.
But it seems nobody wants to help anymore and I'm directed to a forum... What a mess.

 

[Bhargava]

I'm having an issue using Parallels toolbox on a MacBook M1 pro. Can't activate toolbox. Even a logout and login doesn't work.
But it seems nobody wants to help anymore and I'm directed to a forum... What a mess.

Hello, we have sent a personal message. Please provide us with your Parallels Toolbox license key so that we can check this further. Thanks.

 

[Ram@Parallels]

I'm having an issue using Parallels toolbox on a MacBook M1 pro. Can't activate toolbox. Even a logout and login doesn't work.
But it seems nobody wants to help anymore and I'm directed to a forum... What a mess.

Hi, I've created a support request for you, ticket # 3768682 we'll email you the solution, please check and proceed with the steps, feel free to reply to the same email if it is not activated, and we'll investigate further to resolve the issue for you. thanks.