Greetings,
Thank you for posting on Parallels Forum.
The issue should be addressed for now.
Please check whether it works or not.
If not, kindly collect a technical report as per this article: https://kb.parallels.com/en/124107
In the report's description you can attach the link to a media file so we could test it locally.
Should you have any additional questions, let us know.
Have a great week ahead!