Request for Parallels Desktop 19 for Mac Standard Edition license key reset

JonathanK14

Bit poster
I entered the activation key and previous product key, but it says:
The previous activation key has not been accepted by the license server.
Please resolve this issue, thank you very much
 
I entered the activation key and previous product key, but it says:
The previous activation key has not been accepted by the license server.
Please resolve this issue, thank you very much
Hello,
Please note that we have reset your confirmation license key. Kindly try again.
Thank you.
 
I've got the same problem with my product key. Please help me with that. Thank you
 

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I've got the same problem with my product key. Please help me with that. Thank you
Hello Ahmad,
We. have verified your account and found only an upgrade key.
Please note that to use an upgrade key, you need to have an existing previous version of Parallels Desktop.
Unfortunately, you do not have one.

We can initiate a refund for your upgrade key as you are still eligible for a reefund.

You can then purchase a full license. Let us know how you want to proceed.

Thanks
 
I forget my preview activate key and can't found the key in my account,so I want to reset my activation. When I activate my parallels, the program alert the tips:
The previous activation key has not been accepted by the license server.
Request for Parallels Desktop 17 for Mac Standard Edition license key reset
 
hi avianash,
im sorry.
I think, I can upgrade from the trial version to the full version.
Yes, I want for reefund and I will make a repurchase to purchase the full version

thanks
 
Hello Ahmad,
We. have verified your account and found only an upgrade key.
Please note that to use an upgrade key, you need to have an existing previous version of Parallels Desktop.
Unfortunately, you do not have one.

We can initiate a refund for your upgrade key as you are still eligible for a reefund.

You can then purchase a full license. Let us know how you want to proceed.

Thanks
hi avianash,

yes, i want to refund, after that i want to repurchase for the right product.
please let me know, if you have returned it.

regards,
ardiansyah
 
hi avianash,

yes, i want to refund, after that i want to repurchase for the right product.
please let me know, if you have returned it.

regards,
ardiansyah
Hello Ahmad,

As requested, we have processed a refund for your Upgrade key, and it usually takes around 5 - 7 business days for it to be credited to your account.
Meanwhile, you may purchase a Full license key from: https://www.parallels.com/products/desktop/buy/

Thank you!
 
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