Cancel subscription

Discussion in 'Licensing and Activation' started by LuanaR, Sep 21, 2025 at 2:18 PM.

  1. LuanaR

    LuanaR Bit poster

    Messages:
    1
    Hello,

    I want to cancel my Parallels Desktop subscription, but I'm having trouble doing so. When I go to my dashboard page, I don't see my subscription at all. Instead, it says that my license key isn't associated with my account.

    Because of this, I can't view or manage my subscription, let alone cancel it. Could someone from support please assist me with this issue? I need it canceled as soon as possible!

    Thank you,
    Luana
     

    Attached Files:

  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    782
    Hello,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     

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