ParallelsU669
nbtone
I have the ultimate suite, and it was just renewed. I look in my account, and everything seems okay. All renewed. This icon jumping up and down on my screen won't go away, and it wants me to renew again. Please advise.
Parallels Icon Jumping Up and Down On My Screen
- Thread starter ParallelsU669
- Start date
Adarsh Jeetun
Staff member
Hello,
Thank you for reaching out to us. We understand your concerns and want to help resolve any issues you experienced.
To better assist you, please open a support ticket through our Support Portal. Our team will be happy to look into this for you.
In order to obtain phone/chat support, kindly follow the steps:
1. Sign in to your Parallels account using the link: https://my.parallels.com/login
Make sure your Parallels Desktop license is registered under the same account.
2. Go to the Support page. ( https://my.parallels.com/support/ )
3. Select your product and the category of your question.
Enter a short issue description or keywords into the search box.
4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options.
Kindly refer to this article for more information: https://kb.parallels.com/6571
Thanks!