Can't cancel auto-renewal for subscription

[JamesN25]

On my subscriptions page there is no "Manage Subscription" button next to my subscriptions, so I can't turn off auto-renewal. I want to cancel my subscription.

 

[Trishna Oobeyram]

On my subscriptions page there is no "Manage Subscription" button next to my subscriptions, so I can't turn off auto-renewal. I want to cancel my subscription.

Hello @JamesN25
Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:
https://kb.parallels.com/6571
Once submitted, a support representative will be happy to assist you further with your request.
If you have any difficulties in creating a support ticket, please let us know.
Thank you.