Can't copy files from Windows PC to Mac Since Parallels Update

[EdgemontF]

Just did the last Parallels Update Desktop 26 for Mac Pro (Version 26.3.0 57392) and now cannot copy any file or document from my Windows PC or external drive connected to the Windows PC and paste it to my Mac Desktop or an external drive connected to the Mac.

It will not let you copy anything from the external drive connected to Windows and paste it anywhere on the Mac - including the desktop. The choice to "Paste" is gone!

I do this ALL DAY LONG and need to do it constantly for my job.

Now I have to take it out of Coherence, Paste it on the PC Windows Desktop, find it on the Mac Desktop, then drag it to the External drive.

Please fix!!!

Thanks!

 

[jason56]

我现在也有同样的问题，你可以不用快捷键，直接将文件从 windows 桌面上拖动到 mac桌面。另外 win 桌面的 quick look 功能也不能用了

 

[EdgemontF]

我现在也有同样的问题，你可以不用快捷键，直接将文件从 windows 桌面上拖动到 mac桌面。另外 win 桌面的 quick look 功能也不能用了

THANK YOU!!!!!! Drag and drop actually works! As long as I can have that equivalent of "Copy & Paste" I can function. xx

 

[LiZ3]

我也有这个问题，稍微不同的是，我windows桌面的文件可以到mac复制粘贴，（windows共享的mac桌面），C盘下的其他文件不可以

 

[AKris1]

I have the same issue.

 

[KellyM12]

I have the same issue - I have done everything I can think of including reinstalling Parallels Toolbox (several times!!). Please update one of these threads or release a patch - this is not acceptable - It appears that the bidirectional setting no longer works after the update. Is there anywhere we can open a ticket????

Please advise ASAP!

 

[Trishna Oobeyram]

Hello all,
Kindly update Parallels Desktop to the latest version and check if the issue persists.
To update, you can simply right-click on the Parallels Desktop icon > Check for updates.
Regards,

 

[KellyM12]

Question - I am using my Windows 10 VM - am I required to use Windows 11 to get my copy/paste functions back? I really did not want to have to update my OS

 

[Trishna Oobeyram]

Question - I am using my Windows 10 VM - am I required to use Windows 11 to get my copy/paste functions back? I really did not want to have to update my OS



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View attachment 24277

Hello @KellyM12
Kindly update your Parallels Desktop to the following version.
Once updated, please check if the issue persists.
If the issue still persists, collect a technical report. To generate the report, right-click on the Parallels icon in the Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report, and provide us with the report's 9-digit ID in reply.
Regards,