Unable to update Parallels Tools in Windows 7 X86 after update

I am running Parallels 13 Desktop (ParallelsDesktop-13.2.0-43213) and had failure to update Parallels Tools on my Windows 7 X86 virtual machine.
and I reboot my Windows 7 X86 VM to reinstall Parallels Tools, it is again failure to update.
Would you please to help? Thank you, William X.

 

Hello, Parallels Support Here! We would request you to refer to this article http://kb.parallels.com/8969and check if it helps. Thanks, Shathish