Cancel renewal without active account.

U

UlianR

Bit poster
Hello!
I want to cancel auto renewal of subscription for product "Parallels Desktop for Mac Pro Edition".
I do not have Parallels account that it was bought for, maybe it was done with apple ID, original owner retired.
I do not have mac with this software and license installed, it reseted.
I do not have Facebook account or X account either.
How to cancel subscription which we are not using anymore?
Thanks.
 
Oh, I guess "Licensing and Activation" is more suitable for this topic. @moderators feel free to move it there.
What is cleverbridge reference and how I can get it?
Email contents link to change payment method and page has this number:
"subscription #S58444232"
 
UlianR said:
Oh, I guess "Licensing and Activation" is more suitable for this topic. @moderators feel free to move it there.
What is cleverbridge reference and how I can get it?
Email contents link to change payment method and page has this number:
"subscription #S58444232"
Click to expand...
Hello,
Please note that we have disabled the auto-renewal on your subscription.
You will not incur further charges, and the subscription will not be renewed.
Regards,
 
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