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Any purchases made after 1st May are eligible for a free upgrade. Try contacting Avanquest UK at tech@avanquest.co.uk They answered me very...
Even the support staff at Avanquest didn't know about this until I told them :)
Thanks Guy, I've had the update up and running since Saturday, it was the 2 days of conflicting support messages from both sides of the...
The problem is not that there are different localised versions, it's that you allow people from these countries to buy upgrade keys which can only...
At last! Mine is now upgraded & activated :D
Banging my head against a brick wall I agree with you 100% I am now faced with another fiasco due to incorrect information from the...
How does this one work? Can we upgrade our UK versions with the upgrade key that was supplied from element5? You need to give detailed...
They have told me there is no way you can update a UK version with a US key. I think they are just making it up as they go along.
Don't forget to back up your VM. When you upgrade to 3.0 the VM is altered and will not work again with 2.5.
There's a lot more on it on this thread I cannot beleive they are still ripping people off with this scam, even though they have been contacted...
Refund If you are at the same situation as me and require a refund for the useless upgrade you have been sold you need to cancel your order at...
Sorry to hear that, I must have been lucky. I did send my first email at 1:05am, I was probably top of the pile. I imagine it is a very big...
Stuart, try order-support@parallels.com I can't complain about the response from both the UK and US support staff, they have tried to help...
Andy, try order-support@parallels.com
Update, it gets worse Parallels support agreed the only option is for them to refund my money. Now they have realised they are unable to...
It gets worse!!! UK users who have purchased the boxed version and the 3.0 upgrade read this reply from Avanquest, the UK distributors of...
What do you do if you have already upgraded the UK version of Parallels using the US version? I am having similar problems to others on here, I...
Good luck with the upgrade. I am having problems activating my copy of 3.0, it refuses to accept my original activation key. I originally...
