Search results

  1. A

    Parallels Tools install fails

    Hi, zkeith! It's great that you finally have found a solution! Thought it seems rather unusual (from my point of view). If you'll encounter issue in future please feel free to post message here along with problem report ID (we need those to investigate issues)
  2. A

    to the parallels tools programmers...

    Hi, Tom! Thank you for contacting us on this! In the majority of cases VBScript issues are caused by broken VBScript infrastructure or by antivirus/anti-spyware/security software. Have you tried to contact our support regarding this issue? Could you provide me with a support ticket ID so I...
  3. A

    Localized Polish version

    Hi, Sneakers! I must reassure you that we'll support Polish in the nearest future.
  4. A

    Tools Installation Problem: Error 1402

    I'm quite positive that this is a different issue. Could try to: 1. Restart your VM 2. Uninstall Parallels Tools 3. Restart VM 4. Install Parallels Tools If this will not help, please send problem report and send report ID to me
  5. A

    Tools Installation Problem: Error 1402

    Yes, I do remember that note on a Microsoft Security Update. We've tried to reproduce this issue with all current security updates from Microsoft. Yet no luck :( Andre, is there any chance you could provide us a list of all security updates installed on your Windows? You can send me those as...
  6. A

    Tools Installation Problem: Error 1402

    Guys, thanks a lot! We'll place this solution to our support knowledge base. Yet one question still bothers me. What could've broke ownership to this key? We're still unable to reproduce this issue in lab :( How did you install guest Windows? Was it Express Mode or may be migration? Or...
  7. A

    Tools Installation Problem: Error 1402

    Hi! Do you have some kind of anti-virus or anti-spyware software installed? Could you try to disable it and reinstall Parallels Tools for Windows?
  8. A

    Unable to connect to Parallels Desktop

    Hi! Hmmmm... logs have same old 'cannot connect' issue. Could you post here output of following command: sudo launchctl list | grep parallels Oh, and by the by, have you tried to reinstall Parallels Desktop?
  9. A

    Unable to connect to Parallels Desktop

    For some reason you don't have Parallels Service running. Could you send me log file: /Library/Logs/parallels.log This would be quite helpful.
  10. A

    Unable to connect to Parallels Desktop

    Hola! tronjdt, could you send full log and list of processes currently running? Thanks!
  11. A

    parallels tools/parallels internet security issue

    Hi! Could you try to update to latest version of Parallels Desktop for Mac? http://www.parallels.com/download/desktop/ This update contains valuable fixes that could help you. Oh and by the way what Mac are you using? And what version of Parallels Desktop 5 for Mac are you using...
  12. A

    Parallels Tools install fails

    Hi! Try 'TinyXP'. Seems like it works fine.
  13. A

    Parallels always asks me for credentials

    Great! Will contact you via private message.
  14. A

    Parallels always asks me for credentials

    Hi! Is there any chance that I can take a look at this issue? We can schedule meeting so you could show it to me.
  15. A

    Cannot run Parallels 4 (3848) VM after upgrading host OS to Snow Leopard

    4) which sw_vers Could you please post output from above command too? Thanks!
  16. A

    parallels tools won't install on mac os

    Hi, everybody! Please try following for Windows virtual machines: 1. Connect image /Library/Parallels/Tools/prl-tools-win.iso to VM's CD-Rom 2. In guest Windows go to your CD 3. Start 'setup.exe' located on CD by double clicking on respective executable. 4. Follow wizard
  17. A

    Parallels Tools install fails

    Hi! It's great! Hope you'll have fun using Parallels Desktop for Mac! And thanks for the hint with MicroXP!!!
  18. A

    Parallels Tools install fails

    rfgranlund, how did you manage to solve 0x80070002 issue? I've installed MicroXP inside VM and after installation, on first boot I've received strange 0x80070002 issue.
  19. A

    Parallels Tools install fails

    What version of Windows do you use inside VM? Plus, could you please send Problem Report (Help -> Report a Problem...) and provede me with Problem Report ID. Thanks!
  20. A

    Parallels Tools install fails

    Hi! Could you provide me with installation log? It's located inside VM in c:\windows\temp\parallels*
Back
Top