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Hello, Thank you for reaching out. The subscription will be renewed starting the day you paid for it. Regards,

Hello, Please note that we have disabled the auto-renewal on your subscription. You will not incur further charges, and the subscription will not be renewed. Regards,

Bonjour @jeffB55 Veuillez consulter votre message privé. Cordialement,

Hello, Thanks for reaching out. We have reset the activation limit for your license keys. Please retry the activation and let us know if you require further assistance. Thanks.

Hello Paul, Please be informed that we have disabled the auto-renewal on your subscription. You will not incur further charges. Regards,

Hello Alex, Please note that your subscription has expired, and you will not incur further charges. Thanks.

Hello @ryuh We have made some changes on our side. Please try to activate the license again. Thanks.

Hola, Por favor, siga los pasos a continuación: 1. Reproduzca el problema. 2. Recopile un informe técnico. Para generarlo, haga clic con el botón derecho en el icono de Parallels en el Dock > Ayuda > Enviar datos técnicos > marque la casilla "Adjuntar capturas de pantalla..." > pulse Enviar...

Hello, Kindly proceed with the steps below: 1. Reproduce the issue. 2. Collect a technical report. To generate the report, right-click on the Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report, and provide us with the report's 9-digit ID in...

Hello, Kindly proceed with the steps below: 1. Reproduce the issue and provide a screenshot of the error message. 2. Collect a technical report. To generate the report, right-click on the Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report, and...

Hello, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a...

Hello @StevenC14 We have reset the activation limits on your Parallels Desktop license. Regards,

Hello @JPC3 We have successfully disabled the auto-renewal on your subscription. You will not incur any further charges. Regards

Hello, Please note that your subscription was renewed on 05.03.2026. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you...

Hello, A support representative will assist you via the ticket. Thanks!

Hello, Please note that we have disabled the auto-renewal on your subscription. Regards,

Hello Pavlina, Kindly check your personal message. Thanks!

Hello @J__33 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in...

Hello @JackM25 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in...

Hello @JimC11 A ticket was created to assist you. Please check your email for future correspondence. Regards,