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  1. Trishna Oobeyram
    Post

    Aktivierungslimit erreicht

    Hallo, Wir haben Ihren Lizenzschlüssel zurückgesetzt. Sie sollten es wieder zur Aktivierung verwenden können. Grüße,
    Post by: Trishna Oobeyram, Apr 18, 2024 in forum: Licensing and Activation
  2. Trishna Oobeyram
    Post

    Parallels causes Finder to think it has more available disk than it does

    Hello @TimK13 We have created a support case to follow up on your request. Kindly check your email for future messages. Regards,
    Post by: Trishna Oobeyram, Apr 18, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  3. Trishna Oobeyram
    Post

    Sonoma Guest on Sonoma Host (Apple Silicon) exposes Secured ipv6 address to web instead of temp

    Hello @JoetheWalrus We have created a support ticket for your request. Kindly check your email for future message. Regards,
    Post by: Trishna Oobeyram, Apr 12, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  4. Trishna Oobeyram
    Post

    Bought the pro update however did not appear on account or receive emails

    Hello, We noticed that your license is in grace period. Your subscription was scheduled for renewal on a specific date, but payment has not been...
    Post by: Trishna Oobeyram, Apr 11, 2024 in forum: Licensing and Activation
  5. Trishna Oobeyram
    Post

    Bought the pro update however did not appear on account or receive emails

    Hello, Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Apr 11, 2024 in forum: Licensing and Activation
  6. Trishna Oobeyram
    Post

    Applications/games not working in Windows on Arm

    Hello @JamesB67 We have created a support ticket for this issue. Kindly check your email for future messages. Regards,
    Post by: Trishna Oobeyram, Mar 19, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  7. Trishna Oobeyram
    Post

    How do I cancel subscription

    Hello @matilda1 We have cancelled your subscription and processed a refund as requested. Regards,
    Post by: Trishna Oobeyram, Mar 18, 2024 in forum: Account and Subscription Management
  8. Trishna Oobeyram
    Post

    VM Unusable after upgrade to macOS 14.4

    Hello, In order to investigate further, could you perform the following: 1. Reproduce the issue. 2. Collect a technical report (click Parallels...
    Post by: Trishna Oobeyram, Mar 18, 2024 in forum: macOS Virtual Machine
  9. Trishna Oobeyram
    Post

    screen freezes in game

    Hello, In order to investigate further, could you perform the following: 1. Reproduce the issue. 2. Collect a technical report (click Parallels...
    Post by: Trishna Oobeyram, Mar 18, 2024 in forum: Installation and Configuration of Parallels Desktop
  10. Trishna Oobeyram
    Post

    Solidworks with Wacom pen - single-click gives a double clicking

    Hello @PerpendicularSteve We have created a support ticket to address this issue. Kindly check your email for futur messages. Regards,
    Post by: Trishna Oobeyram, Mar 14, 2024 in forum: General Questions
  11. Trishna Oobeyram
    Post

    Trouble with activation

    Hello David, It looks like you have purchased an upgrade key. Upgrade keys can be used to upgrade from previous versions of the software, hence...
    Post by: Trishna Oobeyram, Mar 7, 2024 in forum: Licensing and Activation
  12. Trishna Oobeyram
    Post

    Please Help! Windows keeps opening UEFI shell even tho it worked before, but now "OS can't be found"

    Hello Andrei, We have created a support ticket for your issue. Kindly check your email for future messages. Regards,
    Post by: Trishna Oobeyram, Mar 7, 2024 in forum: Windows Virtual Machine
  13. Trishna Oobeyram
    Post

    Unauthorised Charge

    Hello @AndyT9 We have created a support ticket for your issue. Please check your email for future messages. Regards,
    Post by: Trishna Oobeyram, Mar 5, 2024 in forum: Licensing and Activation
  14. Trishna Oobeyram
    Post

    Parallels 17 has upgraded to 18 TRIAL account

    Hello, As a first troubleshooting step, we suggest you to reset the virtual machine (Actions > Reset) If resetting the virtual machine does not...
    Post by: Trishna Oobeyram, Mar 4, 2024 in forum: Account and Subscription Management
  15. Trishna Oobeyram
    Post

    My Product Activation Key Reached Its Activation Limit

    Hello @BerndV2 We have made some changes on our side. Please try to activate your product again. Regards,
    Post by: Trishna Oobeyram, Mar 4, 2024 in forum: Parallels Toolbox for Mac
  16. Trishna Oobeyram
    Post

    Issues registering license key

    Hello, We have created a support ticket for your issue. Please check your email for future messages. Regards,
    Post by: Trishna Oobeyram, Mar 4, 2024 in forum: Licensing and Activation
  17. Trishna Oobeyram
    Post

    I just purchased a new license and it says my account has not been renewed

    Hello @IrishL We have created a support ticket in order to better assist you. Kindly check your email for future messages. Regards,
    Post by: Trishna Oobeyram, Mar 4, 2024 in forum: Licensing and Activation
  18. Trishna Oobeyram
    Post

    Registering license fails

    Hello @DavidB170 We have created a support ticket to assist you. Kindly check your email for future correspondence. Regards,
    Post by: Trishna Oobeyram, Feb 28, 2024 in forum: Licensing and Activation
  19. Trishna Oobeyram
    Post

    Refund

    Hello @Nathan11 Let us inform you that your subscription has been refunded. Regards,
    Post by: Trishna Oobeyram, Feb 28, 2024 in forum: Licensing and Activation
  20. Trishna Oobeyram
    Post

    New Mac, can't find license key

    Hello @CalumR We have created a support ticket for your issue. Kindly check your email. Regards,
    Post by: Trishna Oobeyram, Feb 28, 2024 in forum: Account and Subscription Management
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