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  1. Trishna Oobeyram
    Post

    Unwanted Auto-Renewal Charge - Refund Request (Order/Reference #537969085)

    Hello @AshwaniD We understand your concerns and apologise for the inconvenience caused. We kindly ask that you submit a support ticket using the...
    Post by: Trishna Oobeyram, May 21, 2026 at 8:09 PM in forum: Licensing and Activation
  2. Trishna Oobeyram
    Post

    Cancel subscription

    Hello @paulo.bruno1gmx.de Kindly note that we have disable the auto-renewal on your subscription. Regards,
    Post by: Trishna Oobeyram, May 21, 2026 at 8:07 PM in forum: Licensing and Activation
  3. Trishna Oobeyram
    Post

    Unintentional Renewal Refund Denied - Order# 538214576 - Need Help

    Hello @AlejandroM9 Kindly submit another support ticket by following the link below: https://kb.parallels.com/6571 Once submitted, a support...
    Post by: Trishna Oobeyram, May 21, 2026 at 8:00 PM in forum: Licensing and Activation
  4. Trishna Oobeyram
    Post

    Record Window/Area no audio

    Hello @LewisT3 Kindly collect a technical report while the issue is being reproduced (click the Parallels Toolbox icon > Help > Send technical...
    Post by: Trishna Oobeyram, May 21, 2026 at 7:58 PM in forum: Parallels Toolbox for Mac
  5. Trishna Oobeyram
    Post

    License key transfer worked, I paid for it, but still getting "free trial is over soon!" emails

    Hello @ToddL9 Could you please provide us with a screenshot of the message you are getting? Thanks.
    Post by: Trishna Oobeyram, May 21, 2026 at 7:56 PM in forum: Licensing and Activation
  6. Trishna Oobeyram
    Post

    Cancel Sub

    Hello @EduardoB10 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
    Post by: Trishna Oobeyram, May 21, 2026 at 7:54 PM in forum: Licensing and Activation
  7. Trishna Oobeyram
    Post

    Cancel Sub

    Hello @M__31 Please note that the auto-renewal on your subscription has been disabled. Regards,
    Post by: Trishna Oobeyram, May 21, 2026 at 7:51 PM in forum: Licensing and Activation
  8. Trishna Oobeyram
    Post

    Can't get out of my subscription, be aware!

    Hello @ThomasS122 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
    Post by: Trishna Oobeyram, May 21, 2026 at 7:49 PM in forum: Licensing and Activation
  9. Trishna Oobeyram
    Post

    Win 11 Crashing - Probably Excel Related

    Hello @shacho We have created a support ticket to assist you further. Regards,
    Post by: Trishna Oobeyram, May 19, 2026 at 12:38 AM in forum: Windows Virtual Machine
  10. Trishna Oobeyram
    Post

    Parallel Processing deadlock - Ansys Fluent on Windows VM

    Hello, We have created a support ticket to assist you. Regards,
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Windows Virtual Machine
  11. Trishna Oobeyram
    Post

    Parallel Desktop 19 activation error on new MacBook

    Hello We have sent you an email for further assistance. Regards,
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Licensing and Activation
  12. Trishna Oobeyram
    Post

    The Secure Boot feature prevented the operating system from starting.

    Hello, We have created a support ticket to assist you further. Kindly check your email for future messages. Regards,
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  13. Trishna Oobeyram
    Post

    Parallels Desktop 16 activation limit reached after moving to a new Mac

    Hello, We have made some changes on our side. Please try to activate the license again. Regards,
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Licensing and Activation
  14. Trishna Oobeyram
    Post

    "The license has reached it's activation limit and can no longer be used"

    Hello, We have made some changes on our side. Please try to activate your license again. Thanks.
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Licensing and Activation
  15. Trishna Oobeyram
    Post

    Windows 11 Coherence Mode Google Chrome Full Screen Video

    Hello, We have created a support ticket to assist you further. Regards,
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Windows Virtual Machine
  16. Trishna Oobeyram
    Post

    Cancel Subscription

    Hello @MoritzM1 Please note that we have disable the auto-renewal on your subscription associated with your email. Regards,
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Licensing and Activation
  17. Trishna Oobeyram
    Post

    C:\Mac\Home\Desktop is not Accessible error

    Hello @JimM8 We have created a support ticket to assist you. Please check your emails. Regards,
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  18. Trishna Oobeyram
    Post

    Muffled Sound M3

    Hello, We have created a support ticket to assist you further. Kindly check your email. Regards,
    Post by: Trishna Oobeyram, May 14, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  19. Trishna Oobeyram
    Post

    "This license has reached its activation limit..."

    Hello @MariaE3 We made some changes on our side. Please try to activate the license again. Regards,
    Post by: Trishna Oobeyram, May 11, 2026 in forum: Licensing and Activation
  20. Trishna Oobeyram
    Post

    CAN'T START PARALLELS DESKTOP !?!?

    Hello, Kindly proceed with the steps below: 1. Reproduce the issue. 2. Collect a technical report. To generate the report, right-click on the...
    Post by: Trishna Oobeyram, May 7, 2026 in forum: Installation and Configuration of Parallels Desktop
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