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Yes, the original renewal transaction failed because the card was replaced by the issuer. However, you are missing the point of my post: 1. Your subscription renewal email process is broken. The renewal email with link was never received -- even now more than 24 hours later. And, 2. The chat...

The subscription renewal email was never received (checked SPAM/JUNK folder as well as Inbox) -- so I went ahead and purchased a new license to avoid a potential productivity hit from waiting on either that email or Parallels support. I truly hope this breakdown is not a sign of declining...

@Mikhail Ushakov , thanks for the reply. Any update on this issue? I just updated to the latest Parallels version and tried the Windows 11 Insider Preview 26002.1000 update again but it still fails with error code 0xc1900101. Any thoughts/suggestions/guidance for successfully installing this update?

Did Parallels fire all the humans??? I need to renew my Parallels Desktop Pro subscription and the system insists on sending me an email link to process the renewal, then fails to send the freaking subscription renewal email after multiple attempts. It sends order history email but not the...

FOLLOW-UP: This issue was corrected with MacOS Sonoma Beta 3.

Hello, I have recently begun receiving this error and cannot start this Windows Virtual Machine on MacOS Sonoma Beta 2. I have 300GB free on a 1TB Mac Volume, and encounter no issues with a second Windows 11 Pro VM or other apps on the same Mac. The issue is confined to this particular VM which...

Follow-up: Issue resolved with the latest Parallels update: Version 18.3.1 (53614) Thanks!

Thanks -- Report 427455443 sent!

I'm running Parallels 18.3.0 (build 53606) an M1 Max MacBook Pro. The Parallels VM is currently on Windows 11 Pro 2H22 (build 25357.1). I am receiving Install error - 0xc1900101 on when attempting to upgrade to Windows 11 Insider Preview. Windows update fails on restart after installation and...

Thanks @Aries@PF -- I appreciate the suggestion. I'm not familiar with copying data from VM to VM so any pointers to guidelines for copying data from VM to VM is appreciated. In my case I have licensed software on the current VM (primarily engineering design and simulation apps, but also MS...

Hello, I have been running an Activated, Licensed Windows 11 Pro ARM VM using the Insider Preview build on my Apple Silicon M1 Max MacBook Pro. After purchasing and activating a Windows 11 Pro license on the VM, Windows still shows the Insider Preview Evaluation copy / prerelease notice in the...

Thank you @DirkB5! Your suggestion worked perfectly for me -- though I had to stop the VM first in order to change the configuration to change Hypervisor from Parallels to Apple. Much appreciated!

Hello, I have this same issue. I have logged out of Parallels Desktop on my old Mac, transferred the VM to my new Mac, logged into the new Mac and tried activating my existing subscription, but I keep receiving this message: "This license has reached its activation limit and can no longer be...

You're welcome Joel. That problem was very frustrating and a serious productivity killer. I am glad that the solution worked for you!

POSSIBLE FIX: I have been experiencing this very frustrating issue since last October and was just about to post another request for assistance. I decided to search for copy-paste issues and encountered an old thread on the subject where the user resolved the problem by exiting and re-entering...

Hi DenisO, I have confirmed that the sharing options are enabled. I am able to drag and drop from the Mac to the VM; but not from the VM to the Mac. Whenever I attempt to drag from the VM to Mac, the file drag will stop at the VM window border. Is there a setting to enable this?

I just spent a couple hours deleting and reinstalling PD9 and Parallels Tools, renaming the Distributor.DLL file, enabling the prl_cc.exe startup item while restarting parallels/VM each step of the way for insurance. This seems to have cleared up most of the copy/paste, drag/drop issues...

I filed a problem report. The ID number is: 30205706. Can you review and assist on resolving this?

Thank you serv. This resolved the crashing; however the cut and paste problem still persists. Is there a solution to allow cut and paste of text and images between OSX Mavericks Host OS and Windows 8.1 Guest OS?

I have wasted hours trying to resolve an issue with Parallels Control Center crashing repeatedly with PD9, OSX Mavericks and Win 8.1. This happens every time upon boot after responding to the Windows security prompt to allow Parallels Control Center to run. As a result of this host<->guest...