auto-renewal

I purchased Parallels Desktop directly from the Parallels website. I had previously cancelled my subscription / disabled auto-renewal, but I was charged again. I now want to make sure the subscription is fully cancelled and that no further charges will be made. However, my subscription does...

Hi, I'm having trouble cancelling the auto renewal of my Parallels subscription before the renewal date on August 17th. I got an email that says my subscription will be auto-renewed and I can click on the link to take me to the payment method but when I enter my login info and password for...

Dear admins/support, I tried a free 14 days trial. I do not want to continue using Parallels. Please stop my auto-renewal and help me delete my account. I have looked everywhere and cannot find this. Kind regards, Maurice

Greetings, I need urgent help. Even though my paralllels subscription was deactivated on May 18, 2023, I was charged for 2 licenses today all of a sudden, for Parallels Pro for Mac versions for CAD 343 . Even when I login into my account, there is no subscription / transaction history associated...

I'm being asked to renew my subscription, but the only is license I have is a Permanent License. A subscription based Permanent License doesn't make sense. Can someone explain this to me because I am unable to cancel the subscription? There is no option to turn off the auto-renewal. It doesn't...