119,99 payment for nothing

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Hello,

I did not purchase Parallels Desktop again, and I noticed a payment of €119.99 as "CBA*PARALLELS" on my bank account. I did not authorize any payment and I did not agree to any subscription renewal.

I would like to request a full refund of this amount because isn't linked to any product I bought.

Moreover, I checked my Parallels account and I do not have an active subscription, so I do not understand why I have been charged.

Without command number, I cannot open a ticket : how to contact anyone from parallels's team ??

Thaks,

Claire
 
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