14-day Trial but getting "The product license has not been renewed."

Discussion in 'Licensing and Activation' started by cjonesca7, Sep 3, 2024.

  1. cjonesca7

    cjonesca7 Bit poster

    Messages:
    2
    I had a personal subscription to Parallels in 2021, but wasn't really using it at the time so didn't renew it.
    I'm considering getting another subscription for a specific use case so want to test it before purchasing to make sure that it works.
    I signed up for the 14-day trial so I can test this use case, downloaded, installed, and had it start installing Windows 11. I then get:
    "Your product license has expired.
    The product license has not been renewed.
    Contact your system administrator for assistance."
    I recall several years ago this computer did have Parallels on it and subscription wasn't renewed for various reasons.
    What are my options here? Can I use this 14-day trial before I commit to buy? Or do I just have to buy it, test it and request a refund if it doesn't work out?
     

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