Hello, We have made some changes on our end. Kindly check if the issue persists. ------- 你好, 我们最终做了一些改变。请检查问题是否仍然存在。
I have same question. And get the same error message. I upgraded from 14 to 16 in my old Macbook (Intel CPU). Now I need install parallels desktop in my new Macbook (silicon CPU). I input the key of V16 firstly. Then I input the key of V14. But PD can not activate keys.