4.0.3846 installer quits

[Jonathan Ocab]

I am running on two machines 4.0.3844, both running Snow Leopard.

Automatic update check tells me about 4.0.3846 so I tell it to update. It downloads and initiates the installer. Right after I click 'Continue' when it informs me that it's going to check the hard drive for installed program, the installer just quits / crashes out with no dialogs.

If you tail the syslog while running the installer until it crashes, the following lines are generated:

Sep 8 12:48:52 cnc-4-68 SecurityAgent[8915]: system.privilege.admin|2009-09-08 12:48:52 -0700
Sep 8 12:48:56 cnc-4-68 authexec[8916]: executing /Library/Parallels/Parallels Service.app/Contents/MacOS/Parallels Updater.app/Contents/MacOS/prl_updater_app
Sep 8 12:48:57 cnc-4-68 hdiejectd[8928]: running
Sep 8 12:48:58 cnc-4-68 Installer[8938]: kCGErrorIllegalArgument: CGSOrderWindowList
Sep 8 12:48:58 cnc-4-68 Installer[8938]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Sep 8 12:49:07 cnc-4-68 Installer[8938]: PackageKit: *** Missing bundle identifier: /Library/Receipts/Office2008_en_automator.pkg
Sep 8 12:49:17 cnc-4-68 hdiejectd[8928]: quitCheck: calling exit(0)

Anyone have this same issue?

 

[drmexico]

Yeah I've got the same thing. Crashes on the next step after the agree/disagree to participate in the customer feedback thing... doesn't matter on my answer to that question either!

 

[Jonathan Ocab]

drmexico: FYI, I figured out the issue. Mount the automatically downloaded updater (dmg file, most likely in your ~/Downloads directory). Then run the installer manually. It worked for me when I did it that way.

 

[drmexico]

thanks Jonathan... I just found that in another thread lurking on page 2 and literally just completed the install now. cheers for the update though

 

[TracyH]

Worked for me!

Thanks peeps, this was killing me.....but this work around worked like a charm!! Thanks!!