7/27 - Parallels Toolbox will not Activate

Discussion in 'Parallels Toolbox for Mac' started by StephanH9, Jul 27, 2021.

  1. StephanH9

    StephanH9 Bit Poster

    Messages:
    5
    When I enter my Activation Key it says: "The license server doesn't accept your product license."
     
  2. DeveshB

    DeveshB Bit Poster

    Messages:
    3
    I have the same issue, and When I enter my Activation Key, it says: "The license server doesn't accept your product license."
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, could you share with us your license key please?
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, could you reply us back with your license key via the private message please?
     
  5. DeveshB

    DeveshB Bit Poster

    Messages:
    3
    6HRMVG-WZF98S-******
     
    Last edited by a moderator: Jul 29, 2021
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, the license key you've provided is a key for Parallels Desktop permanent license.
    Could you provide us with the technical report once the issue reoccurs please?
     
    Last edited: Aug 1, 2021
  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, does the issue still there?
    Could you provide us with a screenshot of the issue and technical report, please?
     
  8. DHK

    DHK Bit Poster

    Messages:
    20
    I also get the error "The license server doesn't accept your product license" and no one has responded to requests for help on FB Messenger or Twitter
     
  9. Terry Box

    Terry Box Bit Poster

    Messages:
    1
    I'm having this same issue. I upgraded to Parallels Desktop 16 and cannot activate Parallels Toolbox. I'm getting the "The license server doesn't accept your product license." error.
     
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, could you provide us with your license key via the private message please?
     
  11. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, please share with us your license key via the private message please?
     
  12. JosefG1

    JosefG1 Bit Poster

    Messages:
    1
    Same issue here. How I can solve it?
     
  13. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello,
    could you share your license key with us via the private message please?
     

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