9310 German when?

[HellerK]

Dear I-che!

Now 4 weeks over ... I´m still waiting ... still with patience ...

Just a question please: Are you able to reproduce these "start-repair-in-step-1-of-4"-problem or are you digging in the dark and do not know what we costumers are talking from?

Cheers
Gregor

 

[Robert M. Münch]

I got a new license key to switch from DE to EN version.

And the old rule applies: Only use EN versions...

 

[I-che]

Hi Gregor,
I have submitted the issue to development, it is being investigated now. Please be patient. We have all necessary information for now.

 

[HellerK]

@I-che

One more week gone ... my patience transmutes into despair ....


Cheers
Gregor

 

[I-che]

Hi Gregor,
we are working on it. No ETA can be given.

 

[HellerK]

@ I-che

What means : " No ETA can be given " ?


Does the new build 9344 makes any difference in this issue ?


Best regards
Gregor

 

[I-che]

Hi Gregor,
no, build 9344 does not address the issue you have. 'No ETA' means we cannot provide you with exact time when the fix will be available. We are working on it.