Ability to convert video without crashing iMac pro into a black screen of death

Repeat the above

 

Hi MarkL8, sorry for the delay. Is it yet crashes? With a particular video file or any?
Can you please send us technical report via Toolbox > cogwheel > Send Technical Data...
Please post the report ID here.

 

Hello MarkL8, we have received your responses by e-mail, as quoted below. Please post your responses directly in this thread henceforth (i.e., if you are seeing this message in your mailbox right now, then do not respond to this e-mail - just visit the forum thread you posted in before and provide your response there).
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Will do I am back at home so will do some conversions again
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I sent you a crash report

Mark
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275556253. ID number for technical report

I was not doing any other video work
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Please help us with a few queries:
1. Is there a particular file that causes this issue or any files?
2. Is it possible to upload the file so we try reproducing the issue?

 

Hey @MarkL8, please let us know if you're having this issue yet.