Account activation request has expired.

K

KevinP5

Bit poster
I received an email to activate my Parallels on 10/26/16 (4 days ago) but when I attempt to access it I get the message, "Account activation request has expired." What do I do?
 
KevinP5 said:
I received an email to activate my Parallels on 10/26/16 (4 days ago) but when I attempt to access it I get the message, "Account activation request has expired." What do I do?
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Hey, looks like it was an old message.
We've checked your account and it has been confirmed.
Please let us know if you will have any issues with Parallels account/ login into it etc.
We will be happy to help.
 
I just tried it again with the same result. I also logged into my account and I see no subscriptions registered (Subscriptions and Licenses -> My Subscriptions). It is like I received an old registration but I was within the 7 days to register.
Can you direct me as to what to do next?
 
Maria@Parallels, can you direct me as to what I should do next? I am not quite sure was "it was an old message" means. Should my account be working now? It is still giving me that same message.
 
Hi, I rechecked it and always seems to be OK.
Could you please provide us with email, which you're using to login into Parallels account?
(you can send it via the private messages)
 
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