Account E-Mail wrong, Password lost - no Chance for support?

Discussion in 'General Questions' started by JorgR1, Feb 13, 2023.

  1. JorgR1

    JorgR1 Bit poster

    Messages:
    2
    Hey there,

    I have an existing subscription for parllels desktop for Mac. Unfortunately my account email address is written wrong and I lost my password. So, somehow I'm locked out somehow. The big problem is, that I can't get support, since one needs to be logged in to get support. I tried to find an email address for support or even installed Telegramm (there is only a bot ;( ...

    now I used my Apple ID to create a new account to get into this forum to ask for help.

    can you please contact me to support me on this.

    Thanks

    jörg
     
  2. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    504
    Hello!
    Sure, our support engineers will contact you shortly.
     
  3. JorgR1

    JorgR1 Bit poster

    Messages:
    2
    You can close this thread. Found a way. Thanks
     

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