Account E-Mail wrong, Password lost - no Chance for support?

J

JorgR1

Bit poster
Hey there,

I have an existing subscription for parllels desktop for Mac. Unfortunately my account email address is written wrong and I lost my password. So, somehow I'm locked out somehow. The big problem is, that I can't get support, since one needs to be logged in to get support. I tried to find an email address for support or even installed Telegramm (there is only a bot ;( ...

now I used my Apple ID to create a new account to get into this forum to ask for help.

can you please contact me to support me on this.

Thanks

jörg
 
JorgR1 said:
Hey there,

I have an existing subscription for parllels desktop for Mac. Unfortunately my account email address is written wrong and I lost my password. So, somehow I'm locked out somehow. The big problem is, that I can't get support, since one needs to be logged in to get support. I tried to find an email address for support or even installed Telegramm (there is only a bot ;( ...

now I used my Apple ID to create a new account to get into this forum to ask for help.

can you please contact me to support me on this.

Thanks

jörg
Click to expand...
Hello!
Sure, our support engineers will contact you shortly.
 
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