Activating legacy version of Parallels--problems

Discussion in 'Licensing and Activation' started by MG_4, Nov 2, 2023.

  1. MG_4

    MG_4

    Messages:
    1
    I upgraded my main computer to Apple Silicon and I can no longer use Parallels for Mac Desktop 8 to host a Windows XP machine for some old software I need to run. I have an older Intel Mac and am attempting to install Parallels on that machine. I found my registration key in my Parallels account, but apparently the server that previously did the activations (activatepd.parallels.com) is no longer operational. Similarly the email address "activatepd@parallels.com" is no longer in service. I have an activation ID and need the confirmation code to get the software installed. I know it's a very old version but it was working solidly and completely sufficient for my needs. Seeking assistance, thanks.
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    551
    Hello,
    Please note that technical support is provided as from Parallels Desktop 17 and onwards. Parallels Desktop 8 will not activate since it has already reached end-of-life as well.
    Kindly refer to this article for more information: https://kb.parallels.com/123560
    However, in this case to access your Windows XP virtual machine, it is recommended to purchase a Parallels Desktop Subscription Upgrade license at a discounted price using the link: https://www.parallels.com/desktop-upgrade/
    Thank you.
     

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