Activation after logic board change

[julman99]

Hello, I took my mac to the apple store and they replaced the logic board. When I try to activate parallels 11 it thinks it is a new computer and wont let me activate because my license reached the maximum number of computers. Is there any way you can reset my activation?

Thanks

 

[Maria@Parallels]

Hello, I took my mac to the apple store and they replaced the logic board. When I try to activate parallels 11 it thinks it is a new computer and wont let me activate because my license reached the maximum number of computers. Is there any way you can reset my activation?
Thanks

Hey, we've checked your key and changed the internal settings, please check the activation issue and let us know the results.

 

[julman99]

Thanks! It worked