I was using Parallels 5 and just purchased the V6 upgrade. Downloaded. Installed. Failed to activate. Prompting me for an activation code. But I did not receive an activation code. Tried contacting support through chat, but when I entered my order number I got a msg telling me that my 30 days of free support had expired, and I had to pay for additional support. WTF? How do I get an activation code?