Activation is not possible. please help me.

C

CindyS2

Bit poster
H

I am using parallels for mac 10 version.

My computer broke down...

And I proceeded to install the new version, but I received a message saying that authentication could not proceed and asked to proceed.

What should I do?
 
Hi Cindy,
Did you purchase version 12 though as your license for Desktop for Mac 10 will not work with the latest version.
Kevin
 
CindyS2 said:
H

I am using parallels for mac 10 version.

My computer broke down...

And I proceeded to install the new version, but I received a message saying that authentication could not proceed and asked to proceed.

What should I do?
Click to expand...
Hi, could you please send us a screenshot of the issue?
 
You must log in or register to reply here.
Back
Top