activation issue

L

LorneD

Junior Member
Hi, I have transferred a PArallels Desktop v10.4.0 installation to a new hard drive, and it is telling me that it cannot reach activatepd.parallels.com to activate the product. Can someone from support assist with this please?
 
LorneD said:
Hi, I have transferred a PArallels Desktop v10.4.0 installation to a new hard drive, and it is telling me that it cannot reach activatepd.parallels.com to activate the product. Can someone from support assist with this please?
Click to expand...
Hello,

Thank you for reaching out.

Please share a screenshot of the error message.

Thanks
 
Hello? I REALLY NEED TO GET THIS ISSUE RESOLVED. I started this thread five days ago, and have received one reply to which I replied in less than 1 hour. I understand that the software isn't supported, but I'm not asking for support. I'm being prohibited from using the software that I bought and paid for by your authorization system, and I'd really appreciate getting a workaround so that I can continue to use the software that we paid for.
 
LorneD said:
Hello? I REALLY NEED TO GET THIS ISSUE RESOLVED. I started this thread five days ago, and have received one reply to which I replied in less than 1 hour. I understand that the software isn't supported, but I'm not asking for support. I'm being prohibited from using the software that I bought and paid for by your authorization system, and I'd really appreciate getting a workaround so that I can continue to use the software that we paid for.
Click to expand...
Hello,

Please check your inbox for the instructions.

Thanks
 
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