Activation Problem

Discussion in 'Installation and Configuration of Parallels Desktop' started by SelimB, Jan 4, 2020.

  1. SelimB

    SelimB Bit poster

    Messages:
    1
    I am attempting to transfer my Parallels 15 Pro License from one Mac to new one but I am receiving the error;
    "This license has reached its activation limit and can no longer be used to activate new product copies."
    Can you help me with this?
    Selim
     
  2. Hi, we've changed some settings, please check the activation and let us know the results.
     
  3. FaizalA

    FaizalA Bit poster

    Messages:
    2
    Hi, I bought an upgrade license and don't have the previous license anymore. want to by a new license, can I pay the difference?
     
  4. Hi, we can help you with getting refund for the wrong purchase. Could you share the reference number with us please?
     
  5. Hi, we've received your purchase order number and initiated the refund process. Funds will appear at your bank account during the next 5-7 days.
    Please let us know if you have any additional questions.
     

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