ACTIVATION PROBLEM

Discussion in 'Installation and Configuration' started by Marcello4, Jan 12, 2022.

  1. Marcello4

    Marcello4 Bit Poster

    Messages:
    1
    I recently purchased the product and after entering the access key it asks for a second one from a previous version, but I have never purchased the program before, where can I find an activation key to enter? thank you
    Marcello
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    444
    Hi, as a new user you need to purchase a full version of Parallels Desktop. Upgrade key only works when you already have a previous version of Parallels Desktop. We have sent you a private message. Kindly share your purchased reference number over there.
     

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