Discussion in 'Installation and Configuration' started by NoahB3, Feb 11, 2022.

  1. NoahB3

    NoahB3 Bit Poster

    My activation key wont active because I need a pervious version key but i only had the trail before. So how do i go about fixing this?
  2. McallenT@Parallels

    McallenT@Parallels Staff Member

    Hello, Since it is your first time you need to purchase a new full license. You need the previous version license key to activate the upgrade license key. Please provide the order reference number or the email address so we can refund the upgrade order and then you can purchase the full new license. Thanks, Parallels Team.
  3. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Hello @NoahB3 , we have deleted your post as it contains your personal details. We have sent you a private message, please send the details over there. Kindly do not share any personal information over a public forum due to security purpose.

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