After upgrading to Ventura, Parallels doesnt want to run

Discussion in 'Installation and Configuration' started by Jacek2, Nov 10, 2022.

  1. Jacek2

    Jacek2 Bit Poster

    Messages:
    2
    Hi everyone, i can't run parallels desktop 15 after the Ventura upgrade. It keeps telling me to restart the Mac to finish configuration of the software, after clicking the parallels icon. ( parallels tells me to do it, not mac ) and same situation when restarted.
    Did the trial of 18 and worked ok. Any help or sugestions??
     
  2. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, please be informed that Parallels Desktop 15 for Mac is not compatible with macOS Ventura, refer to https://kb.parallels.com/114381 to know about Parallels Desktop and macOS compatibility. Thanks.
     
  3. Jacek2

    Jacek2 Bit Poster

    Messages:
    2
    so I just need to update to 18??
     
  4. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, as Parallels Desktop 15 is not compatible with macOS Ventura, to use Parallels Desktop on your Mac you must purchase Parallels Desktop 18 Upgrade license or we will be able to provide you 25% discount code to purchase Parallels Desktop for Mac Pro Upgrade license. Thanks.
     
  5. Grzegorz1

    Grzegorz1 Bit Poster

    Messages:
    2
    Hi, I've got same issue.
    My both v15 instances stopped working. So I need to rebuy 2 v18 licences?
     
  6. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, as Parallels Desktop 15 is not compatible with macOS Ventura, to use Parallels Desktop on your Mac you must purchase Parallels Desktop 18 Upgrade license or we will be able to provide you 25% discount code to purchase Parallels Desktop for Mac Pro Upgrade license. Thanks.
     
  7. Grzegorz1

    Grzegorz1 Bit Poster

    Messages:
    2
    How to apply for that code? :D
     
  8. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, please check your DM for the coupon code. Thanks.
     
  9. johngrins

    johngrins Bit Poster

    Messages:
    18
    Unfortunate, I (and tech support) haven't had a stable DT release since 15 on a MacMini 2018 i7. I've tried 16, 17.... reluctant to purchase and try 18. But I'm really good at restoring DT15 by now, lol. Nothing in the dt18 the few release notes indicates fixes to stability with file explorer (quick access scroll never finishes, VM locks up) (or quicken (primary windows app).
     
  10. oisisi

    oisisi

    Messages:
    1
    Dear all, I have PD 18 running and my VM always freezes after starting Ventura. I was upgrading (several times) from a clean Catalina which was running just fine. CPU is at 200%
     
  11. AndrewC52

    AndrewC52

    Messages:
    1
    I am having the same problems with Parallels 15 after upgrading to MacOS Ventura -- locked out of Parallels.
    I am considering upgrading Parallels but it is rather expensive. Is the coupon code still available?
     

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