Hardware: MacBook Pro M1 Pro 16GB RAM
Software: MacOS Ventura 13.2
Parallels software being run: Windows 11 for ARM
Program being attempted to run: Age of Mythology Extended Edition (Found on Steam)
Hello, I am writing to hopefully get some insight or help on some steps that I can take that I have not already done to troubleshoot this issue. I am hopeful that I can resolve this because of how perfectly the game runs prior to crashing.
The game runs perfectly up until it crashes anywhere between 10 minutes to 25 minutes into any give game on both singleplayer and multiplayer.The game crashes right to desktop with no error code. Event viewer does not show any new application crash events even though I have been troubleshooting and testing the game for over a week and a half now. However there are two crash events showing from over a week ago, here are the events:
Code:
Faulting application name: aomx.exe, version: 0.1.2.4, time stamp: 0x5f0dde5a
Faulting module name: KERNELBASE.dll, version: 10.0.22621.1105, time stamp: 0x04f0a07e
Exception code: 0xc000041d
Fault offset: 0x002e4d80
Faulting process id: 0x0x16B0
Faulting application start time: 0x0x1D931D3AAA3E549
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Age of Mythology\aomx.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: a088ee51-ceae-497e-9688-7a80b1207bf4
Faulting package full name:
Faulting package-relative application ID:
Code:
Faulting application name: aomx.exe, version: 0.1.2.4, time stamp: 0x5f0dde5a
Faulting module name: KERNELBASE.dll, version: 10.0.22621.1105, time stamp: 0x04f0a07e
Exception code: 0x0000087a
Fault offset: 0x002e4d80
Faulting process id: 0x0x16B0
Faulting application start time: 0x0x1D931D3AAA3E549
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Age of Mythology\aomx.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 018a7ac5-e689-4b20-9f1d-8782de319885
Faulting package full name:
Faulting package-relative application ID:
However no new crash events in event viewer since then despite having several crashes a day since.
Here are the troubleshooting steps I've taken thus far:
- Restarting windows
- Restarting MacOS and windows
- Uninstalling steam and the game, and re installing both
- Doing a clean re-boot to rule out background applications
- Updating windows
- verifying integrity of game files through steam
- Running a compatibility mode troubleshooter
- Running the game in compatibility mode
- Running the game in safe emulation mode in compatibility mode settings for windows on ARM
- Running the game with cache disabled
- Running the game with hybrid execution mode
- Running the game with "Additional lightweight emulation protections"
- Running the game with "strict self modifying code support"
- Uninstalling parallels and re-installing parallels
- Running the game as an administrator
- Running the game on a third party display
- Adjusting the core count and ram allocated to parallels, then running the game through each of those settings.
I have parallels configured for games only.
Thank you for reading this, and I appreciate any of your time dedicated to this. I have tried my best to provide all available information to hopefully save you the time of having to ask if I have tried x or tried y. If there is anything else I can try, please let me know. Even if you have insight as to why it might not be possible to fix this issue, I would appreciate that as well, thank you.