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IanB15

Bit poster
Trying to move parallels to a new machine. Can see the active license information from wihthin my running parallels app (and shown it is under my current account email address), but when entering it on the new machine I get the message saying is is already registered in a different account.

If I look at my account online through the parallels site this license does not show up? I can therefore not email any support?
 
IanB15 said:
Trying to move parallels to a new machine. Can see the active license information from wihthin my running parallels app (and shown it is under my current account email address), but when entering it on the new machine I get the message saying is is already registered in a different account.

If I look at my account online through the parallels site this license does not show up? I can therefore not email any support?
Click to expand...
Hello, we have sent you a private message. Kindly help us with your license key over there.
 
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