An unexpected error occurred when initializing Parallels Tools.

[Parallels User]

>>> Message has been deleted by the user <<<

 

[Maria@Parallels]

Report id: 318140439

same issue here, creating again does not solve the error. Can't activate virtual windows either.

Hi, please provide us with more details about the issue.
According to your report, you have an issue with Parallels Access, not the Parallels Desktop.

 

[TyT]

Hi, please provide us with more details about the issue.
According to your report, you have an issue with Parallels Access, not the Parallels Desktop.

No it is parallels desktop that I am having the issue with. Same as above.

 

[Maria@Parallels]

No it is parallels desktop that I am having the issue with. Same as above.

Sorry for the misunderstanding. Could you please recreate the problem report after the issue reproducing? Unfortunately your previous tech.report doesn't contains any info about Parallels Tools issue. Looking forward to your reply

 

[toaruScar]

I have the same issue. Booting a bootcamp based VM gives me an error "An unexpected error occurred when initializing Parallels Tools."
Here is the report id: 318629898

 

[Maria@Parallels]

I have the same issue. Booting a bootcamp based VM gives me an error "An unexpected error occurred when initializing Parallels Tools."
Here is the report id: 318629898

Thanks a lot, I've forwarded your tech.report to the Engineering team.
We will continue investigation, thank you once again for the cooperation.

 

[crux2k]

I have the same issue. Booting a bootcamp based VM gives me an error "An unexpected error occurred when initializing Parallels Tools." report id: 318867185

 

[Maria@Parallels]

I have the same issue. Booting a bootcamp based VM gives me an error "An unexpected error occurred when initializing Parallels Tools." report id: 318867185

Thanks a lot for the provided report. I've escalated it for the further investigation.

 

[CristianA3]

Same problem with me. Tech report 319780328.

 

[Maria@Parallels]

Same problem with me. Tech report 319780328.

Thank you for the provided info, please upgrade to the newest version - Parallels Desktop 15 and use VM without the issue.

 

[CristianA3]

Thank you for the provided info, please upgrade to the newest version - Parallels Desktop 15 and use VM without the issue.

I just bought parallels less than two months ago. I don't think I should have to upgrade to a new version of Parallels, especially as it was working with the MacOS fine up until very recently. I am on the same Mac OS.

 

[CristianA3]

Thank you for the provided info, please upgrade to the newest version - Parallels Desktop 15 and use VM without the issue.

Parallels Desktop 14 supports Mojave, which is what I have. I expect it should work without having to upgrade to Parallels 15. https://www.parallels.com/blogs/parallels-desktop-14-system-requirements/

 

[KalleA1]

Same Problem here, the suggested workaround did not help or is not entirely possible. Parallels 13 on MacOS 10.12.6

 

[KalleA1]

Report ID: 328270058

 

[toaruScar]

Same Problem here, the suggested workaround did not help or is not entirely possible. Parallels 13 on MacOS 10.12.6

Running Parallels 15 now, I do not get this problem anymore. Planned obsolesence, maybe?

 

[KalleA1]

Running Parallels 15 now, I do not get this problem anymore. Planned obsolesence, maybe?

If that were true, that would be an argument to stop any business with Parallels for good.
I use the product with supported OSes, so I should expect the product to work.
If I would just pointlessly went with every new version that is being offered, I could just as well (at lesser cost) have a second machine that runs windows ;-)