Anyone having a problem adding apps to the App Launcher?

Discussion in 'Installation and Configuration' started by lgp, Oct 5, 2017.

Tags:
  1. lgp

    lgp Bit Poster

    Messages:
    8
    I have a 10.5 " iPad Pro currently running iOS 11.0.1 and Access 3.2.1. I am unable to add apps to the App Launcher screen because the "Add" screen has no "Cancel" or "Done" controls. I haven't had much luck with Parallels support, but was wondering if anyone else had seen the problem or if it is unique to my iPad.
     
  2. ThomasW13

    ThomasW13 Bit Poster

    Messages:
    1
    I have the same problem.
    IPad Pro 12.9, iOS 11.0.1, Access 3.2.1
    Please help.
     
  3. lgp

    lgp Bit Poster

    Messages:
    8
    Parallels has confirmed that it is a bug that will be fixed in a future release.
     
  4. lgp

    lgp Bit Poster

    Messages:
    8
    FYI, there's a workaround if you have an iPhone. You can install Access on the iPhone and add the apps from there. They will appear on the iPad. The problem (as far as I know) affects only the iPad with iOS 11.
     
  5. lgp

    lgp Bit Poster

    Messages:
    8
    Just had an email from support:
    We've received an update from Development Team.
    Actually, button to operate with Add windows are still there and somehow they're hidden.
    Tap on top-left corner of the dialog will work as Cancel, top-right - as Done.
    So next time you encounter such an issue, use top left corner of windows to close Add dialog window​
    I tried it, and it does work.

     

Share This Page