Applications limit exceeded

[mmccollum]

from time to time i get the error message:
Applications limit exceeded, you cannot open more applications
I am using the 5 user license with a 5 user TS license.
Today, I have exactly 3 sessions active and I am getting this error trying to open the fourth. I have not been able to find a cure to the problem other than rebooting the server. This is quite annoying. Has anyone figured out why the server loses track of how many sessions are open? And more importantly, have you figured out a way to fix it?

Pertinent info:
Windows Server 2003 SP1
2X ApplicationServer Version 6.1 Build 465
Date & Time: Mon Aug 04 13:34:28 2008
Status Window Info:
2X Redundancy Service: Running
2X Publishing Agent Service: Running
2X Terminal Server Agent Service: Running
2X Client Gateway Service: Running on 192.168.1.100:80

Load Balancing 1 servers
0 active RDP tunneled sessions
0 active Citrix tunneled sessions

Security Mode: Allow all except
- Servers
ID Server Type Agent CPU Memory Active Sessions Disconnected Sessions
1 SERVER RDP OK 16% 32% 4 0

- Sessions on SERVER
Microsoft Windows Server 2003 family Standard Edition Service Pack 1
ID User IP Protocol State Type
2 ***** 192.168.2.5 RDP Active Published Application
1 ***** 192.168.2.3 RDP Active Published Application
5 ***** 192.168.2.8 RDP Active Published Application
0 ***** 0.0.0.0 Console Active Desktop

- Applications
User Application Server Session
*****@*****/SERVER CounterPoint SERVER 5

Log Entry:
Performance Information: Server SERVER, CPU 8%, Memory 34%, Active Sessions 5, Disconnected Sessions 0

My Terminal server is set to only allow 1 session per user and each user only opens 1 published application. Something is wrong somewhere.

 

[Tom Haskell]

Hi,
Can you also paste the accessed applications from the info section of the 2X Console.
5 user license meaning the free five user license(I guess so)?
Actually it is a 5 application license, just to be more precise.
So if 1 user is accessing 5 application, then the next user who wants to access an application, will get the message.
That's what I think though.

Tom

 

[mmccollum]

Hi,
Can you also paste the accessed applications from the info section of the 2X Console.
5 user license meaning the free five user license(I guess so)?
Actually it is a 5 application license, just to be more precise.
So if 1 user is accessing 5 application, then the next user who wants to access an application, will get the message.
That's what I think though.

Tom

I believe you are referring to this section from my previous post:
- Applications
User Application Server Session
*****@*****/SERVER CounterPoint SERVER 5