Atas support in Windows

[MichaelK137]

Howdy all,
After a recent Parallels update, I'm getting this error when launching the new HeatMap beta in Atas on Windows:
I contacted ATAS for support, and all they said was: Try to reinstall the Vulkan Driver.

Since I'm running Parallels, how can I get Vulkan support? or does anyone know of a work-around?

 

[Trishna Oobeyram]

Howdy all,
After a recent Parallels update, I'm getting this error when launching the new HeatMap beta in Atas on Windows:
I contacted ATAS for support, and all they said was: Try to reinstall the Vulkan Driver.

Since I'm running Parallels, how can I get Vulkan support? or does anyone know of a work-around?View attachment 24268

Hello @MichaelK137
We have created a support ticket to assist you further.
Regards,

 

[HostingM1]

I have the same issue,
¿Is there any way to fix it or get a workaround?

I have Parallels Desktop Pro Edition 26.3.2 (57398)
MacStudio M1 Max with macOS Tahoe 26.4.1

 

[ParallelsU1574]

Same problem here.
Paralles Desktop Pro Version 26.3.2
Macbook Pro M3 Max 36 GB Tahoe 26.5

 

[ScottP2]

Hello @MichaelK137
We have created a support ticket to assist you further.
Regards,

Hi Trishna, I have the same issue, could you assist? Do I need to update my driver on my Macbook Pro?

Thanks