Automatic renewal & refund

[ManuShi]

Hi,

I was charged for automatic renewal but I remember I cancelled it. When I check my account online the "View my Parallel Product" is grey and not clickable. Could you please help me cancel the auto renew and process a refund? Thanks!

Best Regards,
ManuShi

 

[Avinash Bundhoo]

Hi,

I was charged for automatic renewal but I remember I cancelled it. When I check my account online the "View my Parallel Product" is grey and not clickable. Could you please help me cancel the auto renew and process a refund? Thanks!

Best Regards,
ManuShi

Hello,
We have sent you a private message to request for additional information to proceed further with your request.
Thank you.

 

[Avinash Bundhoo]

Hi,

I was charged for automatic renewal but I remember I cancelled it. When I check my account online the "View my Parallel Product" is grey and not clickable. Could you please help me cancel the auto renew and process a refund? Thanks!

Best Regards,
ManuShi

Hello ManuShi,

Thank you for providing the details.

As per your request, the refund for the Parallels Desktop for Mac Standard Edition has been initiated for order № 482092527. Funds will be credited back within 5-7 business days.

Thanks