dkp, i appreciate your learned insight, and am glad you haven't had any difficulties akin to mine.
However, the better part of my assistant's afternoon was spent working on this, and now most of my evening. I tried to email customer support, and received nothing. I even purchased support from the website, and after the better part of an hour trying to get through because their systems were down, received support that pretty much ended with "try again tomorrow".
Regardless, given the difficulties i've discovered here and on other boards, this update was clearly not ready to go live. and the company is fully unable to support it.
I appreciate your willingness to be of assistance. But when i take my car in for service, i expect a licensed mechanic to do the work, not a guy who's wandering by on the sidewalk, if you get my point. but i certainly appreciate that more day-to-day issues can be resolved in these forums.
Crappy software, it seems not.
. Actually, when you get past the anger (and yours are rarely mood neutral posts despite your protestations) and actually begin working on the problems in depth then sometimes, just sometimes, you learn somethings and you fix somethings. And if what your real objective is is to write a best-selling book on owning, operating, and exploiting virtual machines on a Mac, you try very hard to find solutions to real problems and write them up for inclusion in your best-selling book. So it helps to be non-confrontational, avoid hysteria, and remain methodical. 