Big Sur: Black screen when starting Windows 10 VM from dock icon (16.1.1)

Discussion in 'Windows Virtual Machine' started by danis039, Dec 7, 2020.

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  1. danis039

    danis039 Bit poster

    Messages:
    3
    Hey guys,

    I have my Windows 10 VM (Windows 10 Home, version 2004) kept in dock, which I usually use to directly launch the VM without having to open Parallels. After updating to Big Sur, whenever I launch Windows 10 directly from my Windows 10 VM docked icon, the VM is launched in a full black screen. The only solution is then to shut down the VM with Actions - Shut Down.

    This issue does not occur if I start the VM after launching Parallels and then starting Windows 10 VM manually or even automatically (when configured to start when Parallels launches, for example). In such cases the VM is started in full screen without any issues.

    Could we please get a fix for this?

    Cheers
     
    danis039, Dec 7, 2020
    #1
    Miles_Teg, Maria@Parallels and AndreasN8 like this.
  2. AndreasN8

    AndreasN8 Bit poster

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    2
    Hi! Same issue here. Thanks for the workaround danis039. Hope that this will be fixed soon.
     
    AndreasN8, Dec 14, 2020
    #2
    Maria@Parallels likes this.
  3. Maria@Parallels

    Maria@Parallels Problem solver

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    8,122
    Hello, did you try to reset your VM?
     
    Maria@Parallels, Dec 22, 2020
    #3
  4. AndreasN8

    AndreasN8 Bit poster

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    Yes, does not work dear.
     
    AndreasN8, Dec 23, 2020
    #4
  5. JeanneG2

    JeanneG2 Bit poster

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    1
    I am having the same issue. Resetting the VM also does not work.
     
    JeanneG2, Dec 31, 2020
    #5
  6. Miles_Teg

    Miles_Teg Member

    Messages:
    21
    I have this same issue after upgrading to Big Sur. @danis039 did you ever submit a help ticket?
     
    Miles_Teg, Dec 31, 2020
    #6
  7. trekrap

    trekrap Bit poster

    Messages:
    5
    Same issue. Resolution was to reverting to a smartguard snapshot of a quiesced VM and re-install Parallels Desktop, then restart Windows VM.

    Windows 10 Pro 20H2 Build 19042.685
    Parallels desktop 16.1.2 (49151)
    macOS Big Sur V11.1
    Mac mini (2018) Intel(R) Core(TM) i7-8700B CPU @ 3.20GHz 3.19 GHz
     
    trekrap, Jan 24, 2021
    #7
  8. trekrap

    trekrap Bit poster

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    5
    Problem has returned after installing latest upgrade to Parallels Version 19.
    Tried reverting to Smartguard snapshot and re-installing Parallels Desktop, then restart Windows VM.
    Snapshot restored is Parallels V19 with Toolbox Version 6.5.0 (4706)
    Toolbox messages that new software needs to be installed in guest VM. However, problem returns after the Toolbox update.

    Configuration of offending software
    Windows 11 Pro Version 22H2 OS Build 22621.2134 Windows Experience Feature Pack 1000.22659.1000.0
    Parallels desktop 19.0.0 (54570)
    Toolbox Version 6.5.0 (4706)
    macOS Ventura V13.5.1
    Mac mini (2018) Intel(R) Core(TM) i7-8700B CPU @ 3.20GHz 3.19 GHz
     
    trekrap, Aug 27, 2023
    #8

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