Black Screen not after any updates - not very experienced user

Discussion in 'Installation and Configuration of Parallels Desktop' started by MeganS1, May 1, 2017.

  1. MeganS1

    MeganS1 Bit poster

    Messages:
    2
    Hi all,
    I am not very experienced in using a virtual machine - bear with me. I had not updated anything when my windows went black after rebooting. My graphics allocations had been set pretty high as per the specs for my mapping software (which is what I use windows for). I had not updated any software for 9 months (I have since done so, which did not change anything). Any advice for trouble shooting the black screen? I have tried a few web pages to no avail.

    Thanks!
     
  2. MeganS1

    MeganS1 Bit poster

    Messages:
    2
    Never mind....the problem resolved itself once I 'stopped' the machine within parallels instead of CTL+ALT+DELing within OSX. As I said, I am very inexperienced! Windows just kills me!
     
  3. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,127
    Hello, Megan. Glad to know it worked. Please get back to us for any further queries.
     

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