Black Screen when installing Parallels for Mac Pro Edition

DavidC96

Bit poster
Was wondering if anyone else is experiencing this problem? When I download Parallels Desktop for Mac Pro Edition, all I see is one big black screen and nothing shows up.
 
Was wondering if anyone else is experiencing this problem? When I download Parallels Desktop for Mac Pro Edition, all I see is one big black screen and nothing shows up.
Hello David, please create a support ticket https://kb.parallels.com/6571for the issue. Then collect technical report, a guest memory dump and send it to that ticket so that we can investigate further and help you out. Mention the 9 digit technical report id on that ticket. Please follow https://kb.parallels.com/9058 for sending technical report.
 
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