Black screen
- Thread starter PascalS2
- Start date
Dhana@Parallels
Parallels Support
Hi PascalS2,
- If you are using Parallels Desktop 12 for Mac, please install the latest fixed update build using this direct download link & let us know how it goes.
- If you are using previous version of Parallels Desktop, perform the steps outlined at this link & provide us problem report ID if the issue still persists.
Note : Please back your Windows before performing the above steps to avoid loss of data.
Thanks
- If you are using Parallels Desktop 12 for Mac, please install the latest fixed update build using this direct download link & let us know how it goes.
- If you are using previous version of Parallels Desktop, perform the steps outlined at this link & provide us problem report ID if the issue still persists.
Note : Please back your Windows before performing the above steps to avoid loss of data.
Thanks