Blank screen starting up Parallels 18.1.1 No Windows

Discussion in 'General Questions' started by MzLoretta, Dec 18, 2022.

  1. MzLoretta

    MzLoretta Junior Member

    Messages:
    14
    Windows 11 won't launch. Worked fine after update to 18.1.1 ... now nothing. Please help. Thank you.
     
  2. MzLoretta

    MzLoretta Junior Member

    Messages:
    14
    Figured it out. Went to the Windows menu in Parallels & did a reset it worked. Whew!
     
  3. PaulP6

    PaulP6 Bit poster

    Messages:
    3
    I have the same. Windows doesn't start with Parallels 18.1.1.
    I tried to do the reset but I can't do it. The reset is set passive (in grey, not black).
    What needs to be done to get "reset" set active?
     
  4. MzLoretta

    MzLoretta Junior Member

    Messages:
    14
    Damn, mine is black. I can't see where you can change that. I shut everything down & rebooted my Mac; then reset.

    You'll probably have to consult the Parallels support deities for help. Good luck!
     
  5. Bhargava

    Bhargava Bit poster

    Messages:
    343
    Hello, please refer to and follow the steps to fix the black screen in Windows. Thanks.
     
  6. Bhargava

    Bhargava Bit poster

    Messages:
    343
    Hello, please refer to and follow the steps to fix the black screen in Windows. Thanks.
     
  7. RafaelaN

    RafaelaN Bit poster

    Messages:
    1
    I have this same issue. I don't know what else to do. I've restarted several times and even deleted and re-installed and nothing. Help. I just have a black screen every time I open Parallel.
     
  8. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    545
    Hello,
    For us to further investigate the issue, kindly collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thanks
     

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