Bluebeam Revu 2019 hardware rendering disabled

Discussion in 'Windows Guest OS Discussion' started by FireClown, Apr 28, 2020.

  1. FireClown

    FireClown Bit Poster

    Messages:
    44
    I just installed Bluebeam Revu 2019 and was greeted with the cryptic error "Hardware rendering has been disabled due to an issue with the graphics driver." I really have no clue how to start troubleshooting this. Any ideas?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,720
    Hello, could you please share with us your Parallels Desktop and macOS version?
     
  3. RalphF1

    RalphF1 Bit Poster

    Messages:
    1
    Hi, I am experiencing the same problem:
    - Parallels Desktop 15 for Mac Home Edition (15.1.4)
    - MacBook Pro Retina 15-Inch Mid 2015 with AMD Radeon R9 M370X 2GB and Intel InsPro 1536 MB on macOS Catalina (Ver 10.15.4)
     
  4. DuaneT1

    DuaneT1 Bit Poster

    Messages:
    2
    I am running into the same problem.

    Parallels desktop for Mac Pro
    MacBook Pro 16" AMD Radeon 5500M with 8GB of GDDR6
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,720
  6. DuaneT1

    DuaneT1 Bit Poster

    Messages:
    2
    @Maria@Parallels

    I have called them and they told me it was a parallels issue. There's an issue with parallels using the graphics card. If you go to graphic settings on windows via parallels, you'll get this:

    upload_2020-7-29_13-58-53.png

    Parallels display adapter is the issue. If I'm on windows via bootcamp, the graphics card that I'm using is the AMD Radeon 5500M. Is there any way to change this?
     

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