both windows VM's give error 68 after new parallels update

[MichaelG04]

so i updated Parallels today to the most recent update, and both of my Windows VM's give me this error

The virtual machine cannot be started due to critical error.
contact the parallels support team for assistance
problem ID: 68

 

[Strata IT]

Can't open Win VM after update problem ID 68

Did the Parallels update today and have the same problem ID 68

 

[MichaelG04]

from what i see, the update i posted about is the latest update

 

[tagarinconada]

Resolution

Try reinstalling Parallels Desktop. This should fix it.

Go to Finder> Applications> Right click Parallels Desktop> Move to trash. Empty trash.
Download a new installer. Try downloading the trial version here:
http://www.parallels.com/products/desktop/

Even using the trial version will install it with the original full version product key automatically.

P.S.
I had an experience with a customer where he keeps the Mac turned on all the time. Only puts it to sleep when he leave. I first removed Parallels Desktop, ran Disk Utility (Finder> Applications> Utilities> Disk Utility) and Repair Disk Permissions for Macintosh HD then I had him reboot the Mac and started fresh. Then we downloaded and installed Parallels Desktop. It worked perfectly fine.