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Discussion in 'Licensing and Activation' started by Touba, Jun 4, 2021.
Hi, I have the same problem. I need the trial license to try Parallels. Thank You
In this case, we advise you to place an order and purchase a Parallels Desktop license https://www.parallels.com/products/desktop/buy-c/?full . If you aren't satisfied with the experience, you can arrange a refund within a 30-day period from the purchase date.
Hi, I'm from Vietnam and I bought the device through someone online. I downloaded it to try it out but it says We cannot offer you a new trial because a trial period has already been requested from this Mac. The previous trial has expired.
So now how can I get a 14-day trial while my account has never been used???
I need some help.
Hello @DungD, Unfortunately, the trial period cannot be extended. It works only for 14 days on a given Mac computer. You can purchase a license and if you are not satisfied you can get a refund within 30 days from the date of purchase. Thanks, Parallels Team.
Same with me I tried resetting the Mac but it didn't work. I asked the seller but he said he didn't used such product kindly help me in it.
I am on trial period at the moment, however I logged out and when I try to log back in, I get the following error (attached). I still have 5-6 days left I believe. Please advise.
Hello, we have sent you a private message. Please help us with your email address over there so that we can check this further. Thanks.
Good afternoon. I have had a similar issue with trying to establish a 14 day trial. I previously registered for a trial period but my Hard Drive crashed. I had to replace the OS after an additional system crash. I now have the most up to date OS Ventura installed and finally functioning properly. I am getting the
"We cannot offer you a new trial because a trial period has already been requested from this Mac. The previous trial has expired." I was able to use the software for a brief moment, (3 days ); would it be possible to get the other 11 days? Thank you for your time.
Hello @tre1, Unfortunately, the trial period cannot be extended. It works only for 14 days on a given Mac computer. You can purchase a license https://www.parallels.com/products/desktop/buy-c/?full and if you are not satisfied you can get a refund within 30 days from the date of purchase.