Bought upgrade to Parallels 11, but don't have a compatible version

[BrandonO]

I just bought a Parallels 11 upgrade, but when I entered my key for Parallels 8 during the authorization process, I got a message saying that it's not a compatible version. It looks like Parallels 9 is the oldest version that will work. How can I request a refund?

 

[BrandonO]

Never mind, I figured it out, and was refunded.

 

[PaulChristopher@Parallels]

Great BrandonO! Feel free to reach out anytime. We are here to help! Thanks!

 

[TroyB1]

I did the same thing, how do you get a refund?

 

[Pradeep@Parallels]

I did the same thing, how do you get a refund?

Hello troyB1,
I would be glad to help you. I have sent you a private message requesting for information please check and reply.

 

[TroyB1]

Cheers guys this has already been actioned, thanks for getting back to us. Troy

 

[Pradeep@Parallels]

Cheers guys this has already been actioned, thanks for getting back to us. Troy

Sounds great! Feel free to write us back for assistance, we are here to help.